Subscription Services Platform

At a glance

Customer is one of world’s largest automotive OEM based out of Detroit, Michigan, USA. They manufacture state of the art trucks and SUVs and deliver 1.5 million units per annum. With 65 manufacturing plants across the world, it employs 175,000 team members and follows a high maturity partnership model with both niche and strategic vendor partners.

 

This application manages details of all the subscriptions pertaining to the customer apps (Realtime traffic etc.). This includes both free-trial and to-be purchased apps.

What we did

  • Subscription Services Solutions leveraging Zuora
  • Cloud Native Development
  • Test Driven Development (TDD)
  • Microservices Implementation
  • Test Automation
  • Agile & DevOps based Delivery

Our Solution

The subscription business model is a business model in which a customer pays a recurring price at regular intervals for access to a product. Rather than selling products individually, a subscription offers periodic (daily, weekly, bi-weekly, monthly, semi-annual, yearly / annual, or seasonal) use or access to a product or service, or, in the case of performance-oriented organizations such as opera companies, tickets to the entire run of some set number of (e.g., five to fifteen) scheduled performances for an entire season. Thus, a one-time sale of a product can become a recurring sale and can build brand loyalty.

 

Subscription billing is a charging method that enables merchants to bill customers automatically on a fixed schedule for a specific product or service. Ability to bill clients on a consistent basis fits well within increasingly digital, as-a-service-driven world. Today, people and organizations subscribe to online platforms, entertainment, news outlets, and more. They choose to pay for access to the most up-to-date content rather than purchase products that may be soon outdated.

 

For both businesses and consumers, subscription billing offers many benefits, including the simplicity and predictability of knowing the amount of receivables for a business and the amount of the bill for consumers each period. Because of this, subscription billing models have flourished. Today, companies in every industry and market use subscriptions to draw customers in and keep them over the long run.

 

Our solution manages subscription services details such as Who is the User, What apps are being used/purchased and How long the user has been using the app, Subscription start and end period, vehicle configurations required for the subscriptions, etc.,

Results:

STG worked with the customer to launch the functionalities of Subscription Services to Production. STG is currently working with the customer to implement the solution in other regions.